To continuously be the most customer-focused, results-driven, best managed organization by instilling values that demonstrate “We C.A.R.E.” while ensuring public trust and safeguarding the integrity of our services.
Values – “We C.A.R.E.”
Provide information in a consistent, courteous manner.
Empower team members and measure our performance.
Listen attentively and assist customers in a timely and professional manner.
Demonstrate integrity and honesty in our actions and decisions.
Regulations in red are new this year.
Purple text indicates an important note.